Child Safety Standards

1. Our Commitment

Whim is committed to providing a safe environment for all users. We have zero tolerance for child sexual abuse material (CSAM) or any form of child exploitation on our platform. We actively work to prevent, detect, and respond to any such content or behavior.

2. Age Requirements

Whim requires all users to be at least 13 years of age to create an account. Users must provide their date of birth during registration. We do not knowingly collect personal information from children under 13.

Certain features of the app (such as content related to nightlife or venues with age restrictions) are further restricted to users aged 19 and above, in compliance with British Columbia's legal drinking age.

3. Prevention Measures

We employ the following measures to prevent child exploitation on our platform:

• Age verification during account creation with mandatory date of birth
• In-app reporting system allowing any user to report concerning content or behavior
• User blocking functionality to prevent unwanted contact
• Moderation review process for all user reports
• Content monitoring and review of flagged accounts
• No public profiles visible to non-authenticated users
• No direct messaging with minors — chat is limited to established social circles and group plans

4. Reporting and Response

We take all reports seriously and respond promptly:

• Users can report other users directly within the app via the Report function, available on every user profile
• Report categories include harassment, inappropriate content, spam, and fake accounts
• All reports are reviewed by our moderation team
• Confirmed violations result in immediate account suspension or permanent ban
• We preserve evidence and cooperate fully with law enforcement investigations

5. Mandatory Reporting

We comply with all applicable laws regarding mandatory reporting to law enforcement and national authorities, including:

• NCMEC (National Center for Missing & Exploited Children) — CyberTipline reports
• Canadian Centre for Child Protection
• Local and regional law enforcement agencies as required by law

6. Data Protection

• All user data is encrypted in transit and at rest
• Contact information is stored as secure cryptographic hashes for matching, not in plain text
• Users can delete their accounts and all associated data at any time
• We do not share user data with third parties for commercial purposes

7. Legal Compliance

Whim complies with all relevant child safety laws and regulations, including but not limited to:

• Children's Online Privacy Protection Act (COPPA)
• Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
• Google Play Developer Program Policies on child safety
• Apple App Store Review Guidelines on user safety

8. Contact

For child safety concerns or to report abuse, please contact us immediately:

Email: safety@letswhim.com

You can also report concerns directly within the app using the Report function on any user profile, or contact us through our support page.